[Résolu] wc variable price disappear when using filter

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[Pat]

Hi Beda,

Both JS and patch have been installed before having this new issue.
I'm OK to test your new version and see if this is closing completely this issue.
Let me know how to get it.
Regards
Pat

[Beda]

This is rather strange, as I cannot see that issue either before, nor after the patch and code, or when using the development version here
lien caché

Please can you test this and let me know the precise steps (or maybe, a new duplicate) so I could immediately inform DEV.

[Pat]

Hi Beda,

Do I need to replace the current Views plugin by this new one or just some files?
Regards
Pat

[Beda]

Delete the current WCV plugin completely, then install the one I shared.
It's bigger than the original because it is a development version - please do not share it outside the forum (in here the link is only visible to you.)

Also clean cache and if the issue persists, the best would be a zipped copy of the testing site you use for me to quickly raise the issue.

Thanks!

[Pat]

Hi Beda,

Just tested it and I'm getting the same issue (color change of the add to cart button and no possibility to use the button).
No error reported in the console!
Regards
Pat

[Beda]

I cannot replicate this, as mentioned.
I see the blue (WC) button and it's clickable, it adds the product to the cart.

Could you create a copy of the site and send to me?
(Please make sure it's not due to some other software if possible, first)

[Beda]

Downloading the package now, I'll feedback ASAP.

[Beda]

Hello Pat, the Duplicate required some manual edits, it is just a copy of the FTP and the database, further is seemed rather large(?).
I did not manage to fully re-build the site just yet.

Unfortunately, I reached the end of my shift and had several other tickets to assist.
I am also in front of a prolonged weekend which will not allow me to work on this issue until Thursday next week.

Hence I am asking my colleagues to check in here on Monday, I apologise that I have no better news.

Thank you for your continued patience.

[Minesh]

Hi Pat,

Beda is on vacation. This is Minesh here and I'll take care of this ticket. Hope this is OK.

Can you please share problem URL and access details to your test site with few screenshots that will help me to understand the issue better. As I understand here, button color is changed but as Beda said he do not able to replicate the issue.

Can you please share all the required information that will help me to guide you in the right direction. If needed, I will ask duplicator package later but first, let me check what is not working and exactly where.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[Minesh]

For info, when I look at the button in the console, I'm getting this :

<button type="submit" class="single_add_to_cart_button button alt disabled wc-variation-selection-needed">Ajouter au panier</button> with the "disabled" class that explains the issue.

==> Well - I can confirm that on your install the "disabled" class is added automatically after the pagination but I just do not able to reproduce the issue. Even I checked the JS callback events that are added to view's "Search and pagination" JS box and when I check the HTML element at that time I do not see the "disabled" class is added to the "Panier" button.

This looks like issue to specific on your install and to check this issue further we need duplicator copy of your install. Please feel free to remove the images/media while you create a duplicator package.

More info:
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Pat]

Hi Minesh,

Not sure this message is "Private".
So, I prefer to integrate the Duplicator link into the site. You can find it in the "Toolset" post on the site. You need to connect as it is into maintenance mode currently.

Many thanks
Pat

[Minesh]

Well - I tried to download the duplicator -copy of your site wetransfer but its taking a long time to download.

Can you please upload the duplicator package to google drive and share the link with the next private reply.
OR
Send me the post link from where I can download the duplicator package.

[Minesh]

Thank you for sharing all the required information.

I've escalated the issue for further debug to our next level support. Please hold on for further updates.

[Minesh]

I got the news that this issue will be fixed with the next WooCommerce Views plugin version release 2.7.9 that should happen by next week if all went fine.

I will keep you posted.

[Pat]

Good,

Thankx for your feedback Minesh.
Glad to have been able to help Toolset to improve their plugins !

Regards
Pat