[Résolu] user_email no longer available for selection in CRED User Form Notifications

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[julieP]

Since the latest update, the "user_email" field is no longer available in the notification setup area which means that registration emails can't be sent.

On existing registration forms the previous value (user_email) has dropped out. I've tried saving the forms again but it makes no difference.

This is affecting all my sites and I'm using the latest versions of all plugins and wordpress 5.1.

[Shane]

Hi Juilie,

Thank you for contacting our support forum.

This is a known issue and i've already reported it to our 2nd tier supporters for further debugging.

Also please ensure that you are using Types version 2.3.1 and let me know if the problem still remains.

Thanks,
Shane

[julieP]

Hi Shane

If you mean CRED 2.3.1 then yes I am (did this not show in the debug info I provided?)

[Shane]

Hi Juilie,

Unfortunately not it was not in the debug information.

However as mentioned this was already reported and a ticket has been opened with our development team.

Hopefully they can get to the bottom of this issue quickly.

Thanks,
Shane

[julieP]

Is there any news on this yet please? Since this is affecting user registration, I had expected a fix for this by now.

[Christian Cox]

Hi, Shane is out today but will return tomorrow.

[Shane]

Hi Julie,

Thank you for the patience.

Unfortunately an immediate workaround isn't available right now. However I do see on our internal system that this issue has been fixed in Forms version 2.3.2

Thanks,
Shane

[julieP]

The latest version available for download is 2.3.1 (not 2.3.2) and I'm already using 2.3.1.

How do I get version 2.3.2?

[Shane]

Hi Julie,

Unfortunately this update has not yet been released.

Thanks
Shane

[julieP]

When can we expect the fix please?

[Christian Cox]

Hi, Shane is out but we've been told that the fix release is planned within a couple of days. I expect it very soon, though I cannot say for sure when.

[julieP]

Hi Christian

Thanks for the update 🙂

[Christian Cox]

Okay the Forms update is now available at https://toolset.com/account/downloads. It should be available for automatic update later today. Please update to the latest version and let me know if the problem is not resolved.

**Special note this release contains a fix for some other issues in User Forms, specifically the settings for autogenerating nickname, username, and password. Please confirm these settings are correct and re-save all User Forms you may have edited with the drag-and-drop editor.

[julieP]

Hi Christian

Sorry for the delay in getting back to you.

The user's email is available in the pick list again now and I've re-saved all forms. I haven't tested registration on the frontend yet but if there's a problem, I'll let you know.