[Résolu] Unable to use Custom Fields in a Fields Group

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[kellyR]

I am trying to: Add Custom Fields in a Fields Group

I create a fields Group.
I click the "Add New Field" button.
I want to add an existing unused field.
I click "Choose from previously created fields" button
Button active but nothing happens, no popup window or any other activity, nothing.

Link to a page where the issue can be seen:
lien caché

I expected to see: Previously created but unused custom fields.

Instead, I got: nothing

I tried disabling plugins, theme, etc.

Thank you so much!
Kelly

[Minesh]

Hello. Thank you for contacting the Toolset support.

That is strange.

When you click on the "Choose from previously created fields" button - do you see any errors with your browser's console?

In order to minimize the cause of the issue:

Could you please try to resolve your issue by deactivating all third-party plugins as well as switch to the default theme (twentytwentyone) to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

In addition to that:
Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[kellyR]

I already gave you this information.
I already tried those things and no error appears.
Thank you.

[Minesh]

Well - I need problem URL and exact steps I will have to follow in order to see the issue with admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Christopher Amirian]

Hi,

Minesh is not available today. He will get back soon to check your website. We are sorry for the inconvenience and appreciate your patience.

Thanks.

[Minesh]

I've creataed the following sandbox site and I try to reproduce the issue but for me I can see the previously created custom fields without any issue.

Here is a auto-login link to the sandbox site if you would like to play:
- lien caché

The issue seems to be specific on your install. In order to debug this further I will require duplicator copy of your site:
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[kellyR]

I sent requested info but am sorry I have not received a viable response.
I found this problem myself, I suppose the answer may be somewhere on this site but I could not find it.
The issue mentioned in my first request above can be avoided by using nothing above PHP 8.1.
According to my WP 6.8.2 setup - PHP 8.2, 8.3 and 8.4 will not work properly.