Passer la navigation

[Résolu] Toolset plugin cannot connect to toolset website

This support ticket is created Il y a 1 month. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 reply, a 1 voix.

Dernière mise à jour par Minesh Il y a 1 month.

Assisté par: Minesh.

Auteur
Publications
#2843177
Gresson website toolset log.png

I am trying to: connect the Toolset plugin to toolset.com

Link to a page where the issue can be seen: lien caché

I expected to see: No errors

Instead, I got: Error connecting to toolset.com

Upon checking the error details, the recent Installer log was successfully updated, but I received an error.

#2843191

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. When if you try to delete the existing site key and create a new site key from your account's Sites and try to register the new site key and chekck if the newly created site key works for you.
- https://toolset.com/account/sites/

More info:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed