[Fermé] Text search filter with taxonomy conditions doesnot work

[Auteur]

Publications

[bjhdesign]

In the page lien caché

On the product search filter the search results should only display when all the conditions of the filters are true

Check with the following query: "pvc" + "metallschläuche flüssigkeitsdicht" + "empty"
it should only show products under conduits, but it also shows products from fittings.

[Raja Mohammed]

Hello there,

I checked this with the team it seems we need to debug this further and for that pupose, It would be better if you can send me a snapshot copy of your site so that I can look into details about the issue.

You can use the Duplicator plugin to create a snapshot of the site and share the package link with me http://wordpress.org/plugins/duplicator/. Alternatively you can also use All in one Migration plugin to create a copy of your site https://wordpress.org/plugins/all-in-one-wp-migration/

Regards
Raja

[Nigel]

Hi there

Raja is on vacation and I've been looking into this. I tried and was unable to reproduce the problem on my own test site, and so I wanted to install the copy of your site locally to check its configuration to see if I can identify what's different, but I've been unable to set up the copy of your site successfully, there were problems importing the database copy and I cannot log in to the backend.

Can I get credentials to log in to your site and I'll take a copy of your database myself using All in One WP Migration instead of Duplicator.

I will mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

[Nigel]

I set up a copy of your site locally to test, and I appear to be getting the expected results, I don't seem to be able to reproduce the problem.

To confirm, on the Produktsuche page I apply a text search for "PVC" and choose "Metallschläuche flüssigkeitsdicht" for the product category.

I get 9 matching results, all of which match the text search for PVC and all of which have the Metallschläuche flüssigkeitsdicht product category.

That's expected, only results that match both conditions are being returned.

If you are seeing some different, can you please clarify? What's an example of a product included in the results that shouldn't be there?

[Raja Mohammed]

Hello there,

I hope you have received the previous message from Nigel, Based on the test it seems everything looks good. let us know if you see any thing different please disable cache and any performance plugin and give it a try.

[bjhdesign]

Hi there,
when you try it on my dev-site, does it work? For me it doesn't.
I get more than 9 results with products from other categories. Also, does the second filter work for you?
The cache plugin isn't active. I swiped Relevanssi index once and built new one. I also tried it in different browsers...
Did you change anything on your site clone?

[Raja Mohammed]

I have tested this again seems like its happening with Relevanssi plugin . Its fetching the translated products as well may be that is causing the issue. i am checking this further

[Raja Mohammed]

I am not able to reproduce the issue on a test site. probably there is something specific with your site. checking further.