Skip Navigation

[Résolu] Registered site URL is incorrect

This support ticket is created Il y a 2 semaines. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Aucun de nos assistants n'est disponible aujourd'hui sur le forum Jeu d'outils. Veuillez créer un ticket, et nous nous le traiterons dès notre prochaine connexion. Merci de votre compréhension.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 5 réponses, a 1 voix.

Dernière mise à jour par julieP Il y a 1 semaine et 6 jours.

Assisté par: Minesh.

Auteur
Publications
#2783850

I've noticed that the site URL for one of my registered sites starts with http:// but it should be https://

What steps do I need to follow to correct this?

#2783857

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Where you are seeing the site URL? Can you please send me screenshot of that.

#2783919
Toolset Support Ticket.JPG
Toolset Account Site List.JPG

On this page: https://toolset.com/account/sites/ and at the top of this ticket (images attached). Domain name hidden for privacy.

It's unclear whether I should be unregistering the site in wp-admin first then deleting the key in my toolset account before creating a new (correct) one or the other way round.

#2783932

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Yes - that exactly you should do.

Delete the existing site key and try to register new site key.

#2783950

when do I unregister in wp-admin? BEFORE deleting existing key in toolset account or AFTER?

#2783964

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

- Unregister the site key.
- Delete the site key.
- Go to Plugins => Add New => click on the Commercial tab and
- Generate the new site key by following the steps: 1, 2, 3, and 4 given with the following link:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

#2784027

thanks