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[Résolu] Problem with CPT template

This support ticket is created Il y a 2 années et 8 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par Rostislav Avtodiychuk Il y a 2 années et 8 mois.

Assisté par: Minesh.

Auteur
Publications
#2459561

Tell us what you are trying to do? Hello, I made a template for my custom post types, and I can't understand, on some records I see an error,

"Warning: is_writable(): open_basedir restriction in effect. File(/home/gastro/gastro.org.ua/) is not within the allowed path(s): (/home/gastro/gastro.org.ua/www:/home/gastro/.system/tmp:/usr/local/pear) in /home/gastro/gastro.org.ua/www/wp-content/plugins/types/vendor/toolset/types/embedded/views/image.php on line 392"

on some postsis no on others. I suspect that this is a hosting error, but I don't know how to address them, maybe you can tell me how to solve this problem. thank you.

Here i see error - lien caché
Here without error - lien caché

Thank you for help

#2460465

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the warning details you shared with your initial post, the warning is shown seems because of a configuration on your server preventing access to certain files.

You may need your hosting company to help modify the security settings of your server to remove an open_basedir restriction based on this filepath. I suggest reaching out to your hosting company with the contents of this warning message to ask for assistance resolving the open_basedir warning message.

If they share any information that this is because of Toolset, we are happy to help but can you take the initial step and get in touch with your hosting company and share with us what details they share with you.

#2460665

My issue is resolved now. Thanks to your recommendation on how to contact the hoster, my error was resolved. Thank you!