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[Fermé] Posts Duplicating when recurring subscription processes

This support ticket is created Il y a 2 années et 7 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Waqar Il y a 2 années et 7 mois.

Assisté par: Waqar.

Auteur
Publications
#2368917
Screen Shot 2022-05-22 at 2.08.05 PM.png

I am trying to: fix an error where when a user's recurring subscription is processed, a new draft of their post is published

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#2369187

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how these subscriptions are set up on your website.

Can you please share temporary admin login details, along with the detailed steps of the subscription process for the customers?

Note: Your next reply will be private and though no changes will be made on your website, it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

Le sujet ‘[Fermé] Posts Duplicating when recurring subscription processes’ est fermé à de nouvelles réponses.