PHP Fatal error: Cannot redeclare class Toolset_Shortcode_Generator

This support ticket is created Il y a 5 années et 10 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Ce sujet est une subdivision de https://toolset.com/fr/forums/topic/latest-toolset-types-plugin-update-breaks-view/

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Marqué : Types plugin

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Luo Yang Il y a 5 années et 10 mois.

Assisté par: Luo Yang.

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janvier 18, 2019 at 4:18 am #1186547

glennN

A similar issue is occurring on another of our sites, trying to update Toolset causes a fatal error. See Error Logs below:

[Fri Jan 18 03:36:15.207928 2019] [:error] [pid 13461] [client 82.208.100.5:19946] PHP Fatal error: Cannot redeclare class Toolset_Shortcode_Generator in /nas/content/live/anatomytrains1/wp-content/plugins/types/vendor/toolset/toolset-common/inc/toolset.shortcode.generator.class.php on line 33
[Fri Jan 18 03:36:19.059228 2019] [:error] [pid 13463] [client 180.150.86.186:55708] PHP Fatal error: Cannot redeclare class Toolset_Shortcode_Generator in /nas/content/live/anatomytrains1/wp-content/plugins/types/vendor/toolset/toolset-common/inc/toolset.shortcode.generator.class.php on line 33, referer: lien caché
[Fri Jan 18 03:36:34.705215 2019] [:error] [pid 13465] [client 54.36.148.133:20138] PHP Fatal error: Cannot redeclare class Toolset_Shortcode_Generator in /nas/content/live/anatomytrains1/wp-content/plugins/types/vendor/toolset/toolset-common/inc/toolset.shortcode.generator.class.php on line 33

janvier 18, 2019 at 4:24 am #1186549

Luo Yang

Hello,

The problem you mentioned above is abnormal, I suggest you check these:
1) You are using the latest version of Types plugin in your website, you can download it here:
https://toolset.com/account/downloads/
If you are using some old version of Types plugin, that will conduct some unexpected result, I suggest you remove the old version of Types plugin, and upload the latest version, then update Toolset plugins again

2) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again