[Assigné] old Toolset updates aren’t pushing to any of my sites

[Auteur]

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[chrisS-18]

Toolset updates are not showing on any of my sites, even after weeks or months. Here is an example: lien caché

Thoughts?

[Minesh]

Hello. Thank you for contacting the Toolset support.

Before you update the Toolset plugins to latest official release version:
*** Please make a FULL BACKUP of your database and website.***

For now, please try to update the Toolset Types plugin manually from plugins page and then you can add/update addon Toolset plugins:
- Deactivate and Delete all Toolset plugins from plugins page

- Download Toolset Types plugin from your accounts page: https://toolset.com/account/downloads/
=> https://toolset.com/faq/how-to-install-and-register-toolset/#installing-the-toolset-types-plugin

- Upload and activate first Types plugin and then you are free to install and activate all other Toolset plugins using the installer:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

[chrisS-18]

Thank you but that still doesn't answer my main question: why am I not receiving notifications that the plugins need updating?

I have to install this OTGS installer? Is that a new thing?

And if I deactivate and delete the plugins that will break the live site I assume?

These are all old sites and I've never had to deal with this before. Just curious about all the changes.

[Minesh]

Thank you but that still doesn't answer my main question: why am I not receiving notifications that the plugins need updating?
==>
You are using really outdated plugin version that is one of the cause and with that version we had a issue as well.

Once you update all Toolset plugins to latest version you will be able to start receiving update.

I have to install this OTGS installer? Is that a new thing?
==>
No, you just install the Toolset Types plugin version that is it and try to register the Toolset plugin.

[chrisS-18]

What about this question I asked previously: And if I deactivate and delete the plugins that will break the live site I assume?

thanks