Ocean WP keeps automatically reverting to default settings in Layout

This support ticket is created Il y a 5 années et 8 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Marqué : Layouts plugin

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Waqar Il y a 5 années et 8 mois.

Assisté par: Waqar.

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avril 6, 2019 at 2:15 pm #1226685

alexG-4

See this Video
lien caché

I have OceanWP as my theme.

When I make a change to a layout, the Ocean WP configuration options within that layout keep reverting to their default values after the edit. Not always, but very often.

It makes editing layouts very frustrating.

avril 8, 2019 at 10:29 am #1227118

Waqar

Hi Alex,

Thank you for contacting us and I'll be happy to assist.

I performed some random edit tests on my website, based on the pointers from your video, but couldn't reproduce the issue even once.

If there is no specific pattern/trigger and the issue is occurring intermittently, I'll recommend focussing on any cache or optimization measures applied at the server or CDN level (if in use).

It would also be a good idea to check browser's console, to see if any errors/warnings are recorded, when you're on the layout editing screen.
( ref: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors )

I hope these points will help and please let me know if you observe a specific pattern or a trigger.

regards,
Waqar