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[Résolu] Native WordPress gallery from WYSIWYG editor not displaying on front

This support ticket is created Il y a 2 années et 3 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 4 réponses, a 2 voix.

Dernière mise à jour par Herman Ritzema Il y a 2 années et 3 mois.

Assisté par: Minesh.

Auteur
Publications
#2466621

I am trying to:
Create a gallery in a news article but on the front the shortcode gets displayed instead of the gallery. I added [gallery] to the list of mannually registered shortcodes in the Third-party shortcode arguments, but that is not solving it.

Link to a page where the issue can be seen:
lien caché

I expected to see:
A gallery

Instead, I got:
A shortcode [gallery ids="845,844,842,837,835,804"] displayed on the front

#2467021

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the debug information you shared, I can see that you are using the outdated Toolset plugins.

*** Please make a FULL BACKUP of your database and website.***
May I kindly ask you to update ALL Toolset plugins to its latest official released version. You can download it from your account's download page:
- https://toolset.com/account/downloads/

Once you download the latest Toolset plugins, you should try to follow the following steps:
=> Try to remove/delete the existing Toolset Types plugin
=> Download the latest Toolset Types plugins from your account's page: https://toolset.com/account/downloads/
=> Upload the latest downloaded Types plugin using plugins page

Once you update Types plugin manually, please try to update all other Toolset plugins using installer. Please check the following Doc:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

#2467513

Thank you for your reply!

I updated the Toolset plugins, but the issue still persists.

#2467557

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Here is the sandbox site, you can auto-login to it using the following link:
- lien caché

Can you please check if you able to reproduce the same with the above sandbox site?

#2468867

My issue is resolved now. Thank you!