latest Views crash admin at PHP 7

This support ticket is created Il y a 5 années et 11 mois. There's a good chance that you are reading advice that it now obsolete.

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Marqué : Views, Views plugin

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Christian Cox Il y a 5 années et 11 mois.

Assisté par: Christian Cox.

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décembre 30, 2018 at 11:40 am #1174794

linaS

we get the following error when trying to access the admin

>> [26-Dec-2018 11:28:47 UTC] PHP Fatal error: Uncaught Error: Call to
>> undefined method WPV_Ajax::initialize() in
>> /home/ishla69/public_html/wp-content/plugins/wp-views/application/controllers/main.php:36

but front-end is working fine...

copied site to another server, but it didn't help

décembre 30, 2018 at 10:19 pm #1174909

Christian Cox

Hi, can you try the following troubleshooting steps?
- If you need to regain access to wp-admin, log into your site with FTP and go to wp-content/plugins. Temporarily rename the wp-views folder to be something like wp-views-backup. This will temporarily deactivate the Views plugin.
- Clear your browser cache.
- Go to wp-admin > Plugins > Installed Plugins, and make sure all your Toolset plugins are up-to-date. If not, deactivate all Toolset plugins except Types and temporarily activate a default theme like Twenty Nineteen. Update Types to version 3.2.3.
- Try to activate Views again. If the error returns, use FTP to temporarily deactivate the Views plugin by renaming the directory
once again.
- Refresh the page at wp-admin > Plugins > Installed Plugins. Delete the Toolset Views plugin.
- Go to https://toolset.com/account/downloads and download a fresh copy of Views 2.7.1.
- Go to wp-admin > Plugins > Add new, and upload the new copy of Views 2.7.1 you just downloaded. Try to activate the plugin.
- If the error is no longer visible, activate your theme and other plugins one by one until the problem returns.
- If the error is not resolved, I'll need to take a closer look. Please provide your debug information in your next reply as described here: https://toolset.com/faq/provide-debug-information-faster-support/