I can't register the license on my site (migrated from another domain)

This support ticket is created Il y a 2 années. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Minesh Il y a 2 années.

Assisté par: Minesh.

Auteur

Publications

janvier 19, 2023 at 2:42 am #2537609

PaulS4783

I have added the site URL to the registered sites on the ToolSet dashboard.

However when I try to enter the license key on my website it won't connect with ToolSet.com

In the installer logs I am seeing this:
toolset: Site key does not match for ...

This site was migrated from another domain.
It's hosted on SiteGround and cache is cleared.

Any advice?

janvier 19, 2023 at 1:11 pm #2537923

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please try to delete the existing site key from your account's page:
=> https://toolset.com/account/sites/