Help with the messaging system

This support ticket is created Il y a 2 années et 8 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 3 réponses, a 2 voix.

Dernière mise à jour par Minesh Il y a 2 années et 8 mois.

Assisté par: Minesh.

Auteur

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octobre 6, 2022 at 9:43 #2471571

acts-1224C

I have tried everything I could to make the message system work. It is installed but somehow it is not working properly.
Please help. I can give permission for you to have access to the dashboard and verify what needs done.

Thanks

octobre 7, 2022 at 12:17 #2471931

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please confirm that you followed the following Doc and setup the messaging system accordingly:
- https://toolset.com/documentation/legacy-features/miscellaneous/how-to-create-a-messaging-system-with-toolset/

octobre 7, 2022 at 12:35 #2471941

acts-1224C

Yes, I followed it and installed the additional codes to the best I could. But it is not functioning the way it should.

Thanks

octobre 7, 2022 at 12:40 #2471951

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

It should function how it should be configured.

Can you please tell me what is not working and where exactly?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

Le sujet ‘[Fermé] Help with the messaging system’ est fermé à de nouvelles réponses.