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[Résolu] Google Map no longer working in front-end

This support ticket is created Il y a 2 mois et 2 semaines. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 réponse, a 1 voix.

Dernière mise à jour par jesseH-3 Il y a 2 mois et 1 semaine.

Assisté par: Minesh.

Auteur
Publications
#2799384
map.jpg

Google Maps used to work fine when the site was developed.

Now, they show the correct location in the back end when editing a CPT, but in the front end the map displays an incorrect location.

Link to a page where the issue can be seen: lien caché

I have double checked the API and the content template and don't see any issues. All Toolset plugins are up to date.

#2799418

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the debug information you shared I can see that you are using latest Toolset plugins.

In order to check whats going wrong with your setup and to ensrue there is no conflict with the any third-party plugins or theme you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

I will require admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2799562

Thanks for your help, but since this is going to require more extensive troubleshooting, we have decided to just remove the map at this time.