[Résolu] Generic Field [cred_show_group] causing Fatal Error

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[julieP]

I've been using a Conditional Group on many post forms successfully but since the latest Views update (to 2.5) this fatal error message appears when the form is accessed on the frontend:-

Warning: require_once(field/class.radio.php): failed to open stream: No such file or directory in /home/mysite/public_html/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 83

Fatal error: require_once(): Failed opening required 'field/class.radio.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /home/mysite/public_html/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 83

The code on the form looks like this:-

[cred_show_group if="($(custom) eq  'Yes' )"  mode='slide']
<div class="form-group">
  <label>Please provide details</label>
[cred_field field='custom-details' post='my-post' value='' urlparam='' output='bootstrap']
</div>
[/cred_show_group]

If I remove the cred_show_group shortcode, the fatal error message doesn't appear.

Please advise. Thanks.

[Minesh]

Hello. Thank you for contacting the Toolset support.

I just tested with my test install and I could not able to reproduce the issue.

Could you please make sure that ALL Toolset plugins are updated to it's latest official release version. You can download latest Toolset plugins from your account's download page:
=> https://toolset.com/account/downloads/

If Toolset plugins already updated - then I need access details to check whats going wrong on your install.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[julieP]

Hi Minesh

Yes, all my plugins are up to date.

Before I provide access, can you confirm whether this is the issue I'm having is the same as the one on this ticket (the error seems to be the same):-

https://toolset.com/forums/topic/fatal-error-require_once-failed-opening-required-fieldclass-radio-php-inc/

and therefore whether the patch provided on that ticket would solve the issue I'm having?

Thanks

[Minesh]

Ahh - Yes - it looks like same and I was not able to reproduce may be due to was on develop branch.

The good news is that - our Devs offered hotfix in order to resolve this issue. Could you please try the hotfix and try to resolve your issue.
=> https://toolset.com/errata/exception-fatal-error-failed-to-open-fieldclass-radio-php-shown-on-page-with-cred-form-shortcode/

[julieP]

Hi Minesh

Thank you - yes, that's worked for me. Appreciate the swift resolution.

Bye for now