Email notifications are do not translate properly

This support ticket is created Il y a 6 années et 11 mois. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Europe/London (GMT+00:00)

Marqué : Toolset Forms, User-registration forms

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par dmitriV Il y a 6 années et 11 mois.

Assisté par: Nigel.

Auteur

Publications

décembre 10, 2017 at 10:41 pm #597521

dmitriV

I am trying to: create bi-lingual user forms and CRED & WPML seem to support it in general. However the E-mail Notifications do seem to always send the email in English even though it's translated with WPML String Translation.

Link to a page where the issue can be seen:
Dutch Front-end with the CRED form in question: lien caché
Admin for the same CRED form: lien caché

The user form itself is translated properly, but the email notification that it sends is not translated. However the translation for it is provided here: lien caché

Is this a bug or am I doing something wrong?

décembre 11, 2017 at 11:41 am #597671

Nigel

Supporter

Les langues: Anglais (English ) Espagnol (Español )

Fuseau horaire: Europe/London (GMT+00:00)

Hi Dmitri

I set up a test site locally to check this for myself and it worked as expected.

I have a CRED form to publish posts with a notification.

That CRED form is added to a page.

I have a translation of that page so I can View the same form in a second language.

Using WPML > String Translation I found the notification strings in a text domain specific to that form.

I found the strings from my email subject and body and translated them, being sure to mark the translations as complete (see screenshot).

Then when I submitted the form from the front-end in the second language, the resulting email notification was sent with the translated strings.

This is the same as your set-up? Did you mark the translations as complete?

décembre 11, 2017 at 1:43 pm #597713

dmitriV

Thanks for fast reply Nigel.

My CRED User Form was within DIVI Builder Page. Translations were already finalized.
It seems that I got it to work if I created a new page, embed CRED User Form directly into a new Page, without DIVI builder. And then copied the content of the page ENG-->NL.

Then, not sure why, also the one wrapped in DIVI Builder Page started to work. Maybe creation of the new page with CRED form triggered the translation to work on old pages as well.