[Résolu] elementor text editor – bug ?

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[Akhil]

Hi, I'm using elementor builder, this is the screen I get when I try to edit the template. Pls advise if this is a bug related to this: https://toolset.com/errata/page-builder-content-duplicated-by-layouts-visual-editor-cell/

if not there is this bug now.

screenshot attached.

[Luo Yang]

Dear C6410,

That errata isn't related with your issue, that errata is talking about "visual editor cell" or "Post Content cell", but in your case it is editing post content with the "elementor builder", they are different things.

Since it is a compatibility problem, and I do not have a copy of the "elementor builder", please check these:
1) You are using the latest version of Toolset plugins
2) Deactivate other plugins and switch to wordpress default theme, and test again
3) If the problem still persists, please provide a downloadable URL for the "elementor builder", and describe detail steps to duplicate same problem, what do you expect to see, I need to compare the results and debug it in my localhost, thanks

[Luo Yang]

It is hard to debug such kind of compatibility problem remotely, I need to check the source code of plugins/them, you can also provide a copy of your website. see our document:
https://toolset.com/faq/provide-supporters-copy-site/

[Luo Yang]

I assume we area talking about the plugin download from:
https://wordpress.org/plugins/elementor/
I am not familiar with this plugin, here are detail steps I tried, please correct me if there is anything missing:
1) Install plugins:
Elementor Version 1.6.4
Toolset CRED Version 1.9.1
Toolset Layouts Version 2.0.2
Toolset Types Version 2.2.15.1
Toolset Views Version 2.4.1

Activate wordpress default theme Twenty Seventeen

2) Create a page, click button "Edit with Elementor"-> click button "Add Template"
I can not find the template you mentioned above "under construction free template with yellow fonts", so I tried another template "Coming Soon 7", and click button "Insert", ans save, it seems works fine, see screenshot:
elementor.JPG

[Akhil]

Pls click the text below the yellow text to edit you can see the issue there .Thanks

[Luo Yang]

Thanks for the details, I can duplicate same problem, it is a compatibility problem between CRED plugin and elementor builder plugin, currently I suggest you try to disable CRED "Insert form" button when you are using elementor builder to design page/post. for example, add below codes into your theme/functions.php:

add_filter('toolset_cred_button_before_print', 'cred_elementor_func', 99, 2);
function cred_elementor_func($addCREDButton, $context){
	if(isset($_GET['acion']) && $_GET['acion'] == 'elementor'){ // it is using elementor builder to design page/post
		return false;
	}
}

[Akhil]

meaning i cant insert cred form in page that there is elementor ?
as in this video : lien caché

[Luo Yang]

That is a only a temperate workaround, It means only disable the "Insert CRED" form button when you are using "Elementor builder" to design page/post, you can still setup the CRED form shortcode manually, see our document:
https://toolset.com/documentation/user-guides/cred-shortcodes/#cred_form

[Akhil]

Yes , shortcode, i forgot about that way. thanks, Luo.

Shall we keep this thread open till it is final permanent solutions I'm sure you have alerted the development team on this compatibility issue .

[Akhil]

Hi Luo.

still there related issue.
the other toolset buttons [ field and views , access ] are not clickable too. is that a concern?

[Luo Yang]

Thanks for the details, I am checking it in my localhost, will feedback if there is anything found

[Luo Yang]

I can duplicate same problem, and have escalated this thread to our 2nd tier supporters, will update this thread if there is anything news.

[Akhil]

hi guys, any update on this ?

[Luo Yang]

It has already been put into our to-do list, our 2nd tier supporters are working on it, since it is a compatibility problem, I will update this thread when there is any news.

[Mohammed]

Hi,

I'm Mohammed, the toolset support team leader.

I'm posting here to inform you that we are working on your issue.

Please keep following this ticket and Luo will notify you once we find anything new.

Thanks.