Download failed: forbidden

This support ticket is created Il y a 3 années et 10 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Aucun de nos assistants n'est disponible aujourd'hui sur le forum Jeu d'outils. Veuillez créer un ticket, et nous nous le traiterons dès notre prochaine connexion. Merci de votre compréhension.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Marqué : Types plugin

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par PaulS4783 Il y a 3 années et 10 mois.

Assisté par: Minesh.

Auteur

Publications

janvier 27, 2021 at 2:38 am #1919867

PaulS4783

I cannot update ToolSet Types or Views.

I am definitely using license key associated with this domain.

I have an agency "unlimited" license.

janvier 27, 2021 at 5:12 am #1919935

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I just checked with my test site and I can install the plugins using installer.

Would you mind to give another try and see if it works as expected now.

If it does not work, I will require access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

janvier 27, 2021 at 8:45 am #1920147

PaulS4783

I'll update manually.
You can close the ticket for now.