conditional dialog box covered with whitespace

This support ticket is created Il y a 1 année et 7 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Minesh Il y a 1 année et 7 mois.

Assisté par: Minesh.

Auteur

Publications

juillet 16, 2023 at 6:05 pm #2624421

malagaS

I am trying to: select from dropdown

Link to a page where the issue can be seen:

I expected to see: dropdown list

Instead, I got: dropdown list is covered with white band. this happens consistently every time.

juillet 17, 2023 at 7:21 am #2624521

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. This must be related to conflict between the third-party plugins or theme you are using.

In order to minimize the cause of the issue and to ensure there is no conflict between the plugins/theme you are using:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?