Collage view not displaying correctly on mobile (iOS or Android)

This support ticket is created Il y a 6 mois et 4 semaines. There's a good chance that you are reading advice that it now obsolete.

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Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Nigel Il y a 6 mois et 4 semaines.

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mai 9, 2024 at 12:01 am #2696604

peterJ-3

Screenshot_2024-05-08-20-57-34-249_com.android.chrome.jpg

I am trying to: View a collage layout on a mobile device

Link to a page where the issue can be seen: lien caché

I expected to see: The collage layout

Instead, I got: a Lyout with thin strips, not representative of the configured layout.

mai 9, 2024 at 7:44 am #2696682

Nigel

Supporter

Les langues: Anglais (English ) Espagnol (Español )

Fuseau horaire: Europe/London (GMT+00:00)

Hi there

I notice when visiting your page (in a desktop browser) that if you check the browser console you will see there are multiple JavaScript errors, arising from core JS files that are included with WordPress.

That may be preventing layout code for the collage display from executing.

Could you please test whether the errors disappear when you disable the non-Toolset plugins? (You might want to start with any optimisation plugins that may affect what JS is loaded on the page and how.) If there is still a problem, check changing theme to a standard theme like twentytwentyone.

If you eliminate the JS errors and the collage display still does not work we can take a closer look to try to identify why.

mai 11, 2024 at 1:38 pm #2697173

peterJ-3

Thank you. The problem was a setting for deferred javascripts in Sitegrounds caching plugin. I disabled this and all appears now as it should do.