Can't update layouts or types through "update now" or manually

This support ticket is created Il y a 6 années. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Marqué : Types plugin

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Waqar Il y a 6 années.

Assisté par: Waqar.

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décembre 25, 2018 at 6:09 pm #1172677

ScottM9386

Hi,

Since update always "fails" I have to update manually by deleting plugins in plugins page in admin and re-installing.
I've updated some, but...Layouts and Types doesn't give me a "delete" button after I deactivate them.
What do I do - how do I update.

thanks,
Scott.

décembre 26, 2018 at 12:54 am #1172715

Waqar

Hi Scott,

Thank you for contacting us and I'll be happy to assist.

By default, when the Toolset Layouts and Types plugins are deactivated, they show a "Delete" link in the plugin list.
( screenshot: lien caché )

In case that link is missing from your website, you can consult your website's host to see if they have added any restrictions on automatic plugin updates or deletions.

Meanwhile, you can manually delete the old plugin files and upload the new ones, using either your host's file manager tool or the FTP access.

Here is a useful guide on the topic:
lien caché

Note: The latest plugins files can be downloaded from:
https://toolset.com/account/downloads/

regards,
Waqar