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[Résolu] After updating CRED plugin to 1.9.3 image upload does not work

This support ticket is created Il y a 7 années. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Ce sujet contient 4 réponses, a 2 voix.

Dernière mise à jour par toolset-dave Il y a 7 années.

Assisté par: Luo Yang.

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#587781

I have updated CRED plugin to 1.9.3, but if I select image (featured or repeatable one), it will show the loading bar and then it disappears and no image shows. I tried it on another site and there is the same problem.

#587884

Hi,

The problem you mentioned above is abnormal, there might be some PHP errors or compatibility problems in your website, please check these:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

#587917

Hi,

I have deactivated all other plugins, switched to default theme, but the problem still persists.

I have enabled error debug in my webhosting, but it takes some time when the log appears. If you want you can log in to my site.

#587929

If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem CRED form URL and page URL, I need to test and debug it in my localhost, thanks

#587960

Hi, there must be some problem with cache. I tried it on another device and the upload field works.