After database import my map Icons are in the wrong location

This support ticket is created Il y a 4 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Marqué : Views plugin

Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par andrewD-10 Il y a 4 années et 3 mois.

Assisté par: Shane.

Auteur

Publications

octobre 1, 2020 at 7:44 pm #1797137

andrewD-10

Hi Just got done doing a database import and seem to have the map locations in the wrong place; however, the lat and long are correct.

Please let em know if there is a way to re-calibrate the maps.

When I change the longitude by 1 number and update the icon goes to the right place.

Video: lien caché

octobre 2, 2020 at 7:35 pm #1798071

Shane

Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Andrew,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the site so that I can have a look at this for you ?

The private fields will be enabled for your next response.

Also please send me a link to the page in your video.

Thanks,
Shane

octobre 5, 2020 at 5:28 pm #1800725

andrewD-10

Hi Shane,

Thank you for being able to help with this issue. For now, I went ahead and just removed my maps on my site.

What I would like to do is transfer my live site to my staging that way I can give you full access to anything you need. Unfortunately, I don't have too much time right now for this particular issue, so I will have to put this on hold for now. I will create a new ticket in the future and reference this ticket.

Thank you,
Andrew