Add to Cart events not recorded in Google Analytics Advanced eCommerce

This support ticket is created Il y a 4 années et 8 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Marqué : Views, Views plugin

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Minesh Il y a 4 années et 8 mois.

Assisté par: Minesh.

Auteur

Publications

mars 18, 2020 at 1:49 am #1554231

glennN

I am trying to:
We are using a Toolset View with Toolset WooCommerce Views' Add to Cart buttons ([wpv-woo-buy-or-select] shortcodes) on lien caché .

We have the WooCommerce Google Analytics Integration plugin installed and configured with Advanced eCommerce tracking.

Link to a page where the issue can be seen: lien caché

I expected to see:

Instead, I got:

The Analytics eCommerce Shopping Behaviour statistics are showing Sessions with Add to Cart being much much lower than Sessions with Check-Out:

lien caché

So we think that add to carts from WooCommerce single product pages are being tracked, however, add to cart events from the main shop page (which is the toolset view), aren't being tracked.

Is there an issue/bug in Toolset WooCommerce Views that is causing this?

Thank you

mars 18, 2020 at 7:41 am #1554451

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I would like to make it clear here that [wpv-woo-buy-or-select] shortcode is built using the WooCommerce's API itself, having said that we are using WooCommrce API to build our shortcode to offer you add to cart button.

The only thing I can tell you is you should file a new feature request using the following link to make [wpv-woo-buy-or-select] shortcode compatible with WooCommerce Google Analytics Integration plugin.
=> https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/