Skip Navigation

[Gelöst] Custom taxonomies

This support ticket is created vor 6 Jahre, 9 Monate. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 17:00 8:00 – 17:00 8:00 – 17:00 8:00 – 17:00 8:00 – 17:00 -
- - - - - - -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 5 Antworten, has 3 Stimmen.

Last updated by Adriano vor 6 Jahre, 8 Monate.

Assigned support staff: Adriano.

Author
Artikel
#373102
Screen Shot 2016-03-05 at 04.41.09.png
Screen Shot 2016-03-05 at 04.42.53.png

I am trying to:
use custom taxonomies created with Types

I expected to see:
the custom taxonomies posts counted in the admin backend

Instead, I got:
the posts are not being counted. there are 96 images on the server, correctly tagged, but only 1 shows up.
the problem manifests only with the images.

#373294

Minesh
Supporter

Languages: Englisch (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

1)
To minimize the cause of issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?

2)
If your issue still persists:

Could you please tell me for which taxonomy and CPT you experince this issue?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#373411

Minesh
Supporter

Languages: Englisch (English )

Timezone: Asia/Kolkata (GMT+05:30)

I think you miss this to answer:
1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?

2)
Could you please tell me for which taxonomy and CPT you experince this issue?

#374196

hi
1 - already done
2 - as you can see on the images-- taxonomies for the media files

thanks

#374233

Minesh
Supporter

Languages: Englisch (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm able to reproduce your issue and I've reported this to our next level support. Please be patient, wait for a reply from them and they will get in touch with you as soon as possible.

#376089

Hello,

I’m Adriano, Toolset support lead and I have been escalated to this thread. I’ll give my best to help you to achieve your needs through Toolset components.

This is a WP bug: https://core.trac.wordpress.org/ticket/22558

Even native taxonomy like Tag that are assigned to media doesn't display the right count.