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[Gelöst] Cannot download plugins AND Updater does not work

This support ticket is created vor 1 Jahr, 1 Monat. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

Dieses Thema enthält 3 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von chrisH-10 vor 1 Jahr, 1 Monat.

Assistiert von: Mateus Getulio.

Author
Artikel
#2591247
#2591375

Mateus Getulio
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your report. This is a known issue that is already being addressed with our systems team.

I have escalated this ticket to our 2nd tier of support where our 2nd tier specialists will take a deeper look at this issue and will try to find a solution.

I will get back to you as soon as I get an answer from them.

Best regards,
Mateus

#2592003

Mateus Getulio
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your patience.

It seems that it was just a momentary instability issue, could you please try to download the plugins again?

Looking forward to your reply. Thank you!

#2592109

Download worked on the first try this morning.

Dieses Ticket ist jetzt geschlossen. Wenn Sie ein Toolset Kunde sind und Hilfe benötigen, eröffnen Sie bitte ein neues Support-Ticket.