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[Gelöst] Cannot download plugins AND Updater does not work

This support ticket is created vor 5 Monate, 1 Woche. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 3 Antworten, has 2 Stimmen.

Last updated by chrisH-10 vor 5 Monate, 1 Woche.

Assigned support staff: Mateus Getulio.

Author
Artikel
#2591247
#2591375

Mateus Getulio
Supporter

Languages: Englisch (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your report. This is a known issue that is already being addressed with our systems team.

I have escalated this ticket to our 2nd tier of support where our 2nd tier specialists will take a deeper look at this issue and will try to find a solution.

I will get back to you as soon as I get an answer from them.

Best regards,
Mateus

#2592003

Mateus Getulio
Supporter

Languages: Englisch (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your patience.

It seems that it was just a momentary instability issue, could you please try to download the plugins again?

Looking forward to your reply. Thank you!

#2592109

Download worked on the first try this morning.