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[Gelöst] Astra theme background color not inherited with Toolset WooCommerce Template

This support ticket is created vor 1 month, 1 week. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 6 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von julienV-4 vor 1 month, 1 week.

Assistiert von: Minesh.

Author
Artikel
#2858653

Hello,

Background color is #DBE5EC applied to the theme, ToolSet template doesnt inherit the color and I can't find where to overide this.

Astra theme background: versteckter Link
ToolSet WooCommerce template: versteckter Link with greyish backgroud.

Have same issue when clicking "New / Neuf" menu, when there is a product in the category the color reverts back to greyish.

Thanks

#2858674

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me what section you want to change the background color? Maybe few screenshot or video would be helpful to understand your issue.

We have limited integration with Astra theme and also even those limited integration options are also under review as we do have few known issues. Here is the Doc you may want to follow:
- https://toolset.com/documentation/recommended-themes/using-toolset-with-astra-theme/

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2858677
Screenshot_20260428_083800.png
Screenshot_20260428_083819.png

Screenshots attached. I followed the doc before opening the support ticket but issue persist.

1st screenshot is just the homepage, with blueish background (Astra theme).
2nd is a product page using ToolSet Template, does not inherit Astra's background color.

Cheers

#2858690

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2858698

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Can you please check now: versteckter Link

I've added the following code to "Custom CSS" section:
- versteckter Link

.single .site-content,
.page .site-content {
    background-color: #DBE5EC;
}
#2858704

That's perfect for me. And for WooCommerce categories? Where I can append the same?
versteckter Link

The behavior is the same as single product page, as soon as a product is found in a category it reverts back to the other background color.

#2858707

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Can you please check now: versteckter Link

I've added the following custom CSS code to theme's customization and within section "Additional CSS":
=> versteckter Link

.tax-product_cat .site-content {
    background-color: #DBE5EC;
}
#2858709

That will do, thank you! 🙂