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[Eskaliert zur 2. Ebene] After update all Views are no longer outputting ALT tags for images

This support ticket is created vor 3 weeks, 4 days. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 10 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 1 week, 6 days.

Assistiert von: Minesh.

Author
Artikel
#2871060

I am trying to:
have meaningful ALT tags for my images. I use the option " As defined in Media Library"
Link to a page where the issue can be seen:
versteckter Link
versteckter Link
versteckter Link
versteckter Link
I expected to see: Alt tags.

Instead, I got:
<img decoding="async" loading="lazy" src="versteckter Link" alt="" class=" lazyloaded" width="640" height="360" data-eio-rwidth="640" data-eio-rheight="360">

I use Views extensively. Ever since the new update, my images with missing ALT tags are over 200. It has been zero for a very long time. I have found that every view is not outputting ALT tags. I have purged Toolset's cache, local cache, and server cache. I cleared the toolset post-guide-id table. I have tried changing where the alt tag source comes from, saving, changing again, saving, checking with different source options...Nothing is working.

I only found out because SE Ranking flagged it. My additional CSS shows nothing that would affect this. I am hoping i am overlooking something and there is a simple and easy fix.

Thank you for your help.
Terry

#2871066

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the debug information you shared with us I can see that you are using latest Toolset plugins.

Can I have admin access details and let me see what's going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2871299

Minesh
Unterstützer

We do not store private information. Once the ticket is resolved, the private information will be automatically deleted.

Can you please share admin access details.

I have set the next reply to private which means only you and I have access to it.

#2871681

I thought this issue was due to the update. Unfortunately, it still persists when downgrading. Whatever the issue is, it is these same views that make SERanking flag the links as "Internal links missing anchor." I get a weekly report. I am usually around a 95-100 grade on SERanking. After you solved my last issue and upgraded, the next report showed a precipitous drop to an 89 grade- that is when I saw this ALT tags (and missing anchors) issue reappear. But it looks like it is a coincidence, as downgrading to 1.6.25 did not solve the issue. I am not so much worried about the grade- but Google not parsing my ALT tags is allowing my SERPs positions to slowly drop.

I hope that helps some. Have a great week.
Terry

#2871682

I have put code into my child theme's functions.php file as a patch. It is outputting alt text with this new code. But I would still like to know what isn't working in Toolset.

#2871880

Minesh
Unterstützer

When I try to login it asks me for 2-factor authentication.

Can you please disable 2-factor authentication for now so I can login to admin check whats going wrong with your setup.

I have set the next reply to private which means only you and I have access to it.

#2871926

My apologies- 2FA is turned off.

#2871932

You will probably need to comment out the last script in the functions.php folder in the Astra Child theme to see the issue.
Let me know if you need anything.

#2872625

Minesh
Unterstützer

I'm able to reproduce the issue and the issue has been escalated in front of our Devs. Please hold on for further updates.

I'll get in touch with you as soon as I've any update on this issue.

#2872663

Minesh,

Thank you for the update. I look forward to getting a fix. Have a great week.

Terry

#2872708

Minesh
Unterstützer

Changing the ticket status.