Profile: Dido

Problem:
The customer was facing an issue where the Full Calendar JavaScript, embedded within a view on their site, stopped displaying events. Despite trying updates and checks, the calendar remained empty.
Solution:
We initially checked for errors and confirmed the calendar's functionality. When further issues were detailed by the customer, we requested temporary admin and FTP access to diagnose the problem. After modifying the calendar-object view and observing a purge of internal cache, the events appeared again. To ensure updates were reflected immediately and to tackle ongoing caching issues, we advised the customer to disable caching for the specific view using the 'cached="off"' parameter in the Toolset view setup.