Profile: arielM-3

Problem:

The customer was using the cred-delete-post shortcode to allow users to delete posts but encountered an error message ("Something went wrong, please reload the page and try again") when attempting to delete posts with any role other than administrator. Additionally, a user with the "Adm Entidades" role was incorrectly able to see an edit form that they should not have access to.

Solution:

Upon investigation, we found that the issue stemmed from a custom code snippet that was causing redirection conflicts. Specifically, when the code included a wp_redirect function, it led to an infinite redirect scenario, preventing users from performing the delete action.

To resolve this, we temporarily disabled the custom code and moved it to the Toolset custom code section. We ensured that it would not execute during AJAX calls by unchecking the "Llamadas AJAX" option in the settings. This adjustment allowed users with the "Adm Entidades" role to delete posts without encountering the error.

The customer was able to confirm that the changes worked as intended.