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[Gelöst] What can i do to enable your plugin work with my theme

This support ticket is created vor 3 years, 5 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 4 Antworten, hat 3 Stimmen.

Zuletzt aktualisiert von opadipeO vor 3 years, 4 months.

Assistiert von: Minesh.

Author
Artikel
#2530147

Hello,
I have once raised this topic before. I noticed that a plugin that comes with my theme is the one making the colors and structure I built with toolset not to display as it should on my page. I don't want to let go of this theme and your plugin is important for my type of website. What can i do to ensure that the colors added and structure I built with toolset works with my theme. Is there a code i need to add to achieve this.

Thanks.
Make your response a private so that i can forward my login details to you.

Thanks

#2530245

Nigel
Unterstützer

Sprachen: Englisch (English ) Spanisch (Español )

Zeitzone: Europe/London (GMT+01:00)

Hi there

I will set up a private reply so that you can share site credentials, but can you provide more details about the issue.

Do you lose the Toolset styling even when adding blocks to a static page, for example, without using dynamic sources?

Or does the problem only occur the context of Content Templates, or the output of Views or custom archives?

#2530305

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It will be great if you can share few example links where we can see the styles you set are missing or not working as expected with your theme.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2530963

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Could you please check now: versteckter Link

The option that was causing the issue is from "ThemeREX Addons Settings".

I've disabled the option "Load javascripts asynchronously" from the "Performance" tab and saved the settings:
=> versteckter Link

I can see now CSS is loading correctly.

#2530967

My issue is resolved now. Thank you!