[Gelöst] Views got suddenly broken

[Author]

Artikel

[AzzurraM25]

Hi there,

after some months working fine, suddenly most views on my website got broken (3 column layouts becoming one column, pictures disappearing...). If I deactivate WP Rocket everything goes back to normal. The point is I really need the performance plugin to be running and I don't understand how it's suddenly breaking stuff when it was working fine before.
Could it be that Toolset code is not up-to-date? Do you have a fix for this? I sincerely hope so.

Please access here: versteckter Link

Thank you for your help,
Azzurra

[Minesh]

Hello. Thank you for contacting the Toolset support.

You will have to exclude such files that is responsible for loading the script and you can exclude such files from your WP Rocket settings from the magnification.

With the following Doc you will find the more information about what fields you will have to exclude from minification:
- https://toolset.com/faq/how-to-use-optimization-plugins-with-toolset/

[AzzurraM25]

Thank you Minesh,
I've done as you suggested (see screenshot 1). But still I get errors about the very files I've excluded from minification ect. (screenshot 2).
Can you please help me with this? You can see the errors for yourself..
thank you

[Minesh]

Can you please share problem URL where I can see the issue?

[AzzurraM25]

versteckter Link
versteckter Link
versteckter Link

[AzzurraM25]

versteckter Link and all the Negozi
versteckter Link and all the Servizi

[Minesh]

I do not see any error with any of those links you shared. It seems that it should be from cache.

Can you please try to delete the cache or check with the different browser as its seems working fine at this end.

[AzzurraM25]

I had already emptied all caches and checked from different browsers (emptied cache here as well). I've tried again and I still see the errors. I've checked from another device and still see the errors..
Can you check again and try emptying your caches?

thanks

(in the screenshot you can see the wrong layout on this page for example: versteckter Link

[Minesh]

Can you please check now: versteckter Link

I've excluded all the JS files coming from the types and blocks plugin as you can see with the following WP Rocket plugin settings:
- versteckter Link

/wp-content/plugins/toolset-blocks/(.*).js
/wp-content/plugins/types/(.*).js

Can you please confirm it works at your end now.

[AzzurraM25]

Thank you Minesh. It seems it's now working fine. Only on Safari the section "I marchi dei Rossignol Pro Shop" at the bottom of the Home page and Servizi pages are not fully displayed, but only display the first image.. Any idea why?

[Minesh]

That is a different issue. You should report every new issue with the new ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery.

[AzzurraM25]

My issue is resolved now. Thank you!