[Gelöst] This block has encountered an error… Fields and Text

[Author]

Artikel

[lesleyA]

I am trying to:

From this morning I've not been able to make edits to Fields and Text blocks.

As soon as I click on said block (either template or archive) the block becomes non-editable with the message "This block has encountered an error and cannot be previewed." Other blocks appear to be working.

I have tried turning off plugins, but that didn't make a difference. So they are back on (for my client's sake).

I also restored the site to last Wednesday when I was able to edit these blocks.

Debug info is below.

Thank you in anticipation.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

[Shane]

Hi Lesley,

Can you let me know which template has the issue ?

Also you will need to disable the jetpack wordpress login in order for me to log into the site to check.

Thanks,
Shane

[lesleyA]

Hi Shane!

All Content Templates here: versteckter Link
And all WP archives here: versteckter Link

I have now disabled Jetpack.

Thank you

Lesley

[Shane]

Hi Lesley,

Can you perform an update on your plugins at the link below and let me know if the problem still persists.

versteckter Link

Thanks,
Shane

[lesleyA]

Thanks Shane

I've updated the plugins, but the problem persists.

Kind regards

Lesley

[Shane]

Hi Lelsey,

Thanks for updating the plugins. Would you mind if I took a copy of the site for further checks ? Given that this is a live site I would rather not perform any invasive debugging steps here.

I will be installing the duplicator plugin to grab the site copy.

Please let me know if this is ok.
Thanks,
Shane

[lesleyA]

Of course! The site is only live for admins who are adding content.

Many thanks

Lesley

[Shane]

Hi Lelsey,

Can you keep the jetpack plugin deactivated until we've resolved the issue ?

I'm trying to install the duplicator plugin but its not giving me access to the Add new plugin page.

If you're able to install the plugin for me that will be greatly appreciated.

Thanks,
Shane

[lesleyA]

Hi Shane

It seems that the Duplicator plugin isn't compatible with WordPress.com

Is there anything else we can do?

[Shane]

Hi Lesley,

We can try the All in One Migration plugin.

If this doesn't work then I will need to debug on your site itself.

Please let me know if that is ok.

Thanks,
Shane

[lesleyA]

Thank you Shane

You're welcome to debug on the site (we can always roll back with Jetpack if there are problems). However, I have installed the All in One Migration plugin.

All good wishes

Lesley

[Shane]

Hi Lesley,

The issue is being caused by the gutenburg plugin.

Once i've disabled this plugin then the Fields and Text block started to work as intended.

Thanks,
Shane

[lesleyA]

Switching off Gutenberg fixed the problem.

My issue is resolved now. Thank you!