[Gelöst] Toolset Tabs do not work

[Author]

Artikel

[GuillaumeR5420]

Hi
After an upgrade, tabs doesn't work anymore for a layout
see here : versteckter Link
I desactivated all plugins but the issue remain
please could you help ?
Regards

[Christopher Amirian]

Hi there,

I checked on my installation and I could not see the issue.

I'd be happy to take a look into the issue. I wonder if you can provide us with the staging version of your website so that we can do troubleshooting?
You can add the staging website login information in the next reply. Please set the reply as provate.

We are unable to do troubleshooting on a live website.

Thanks.

[GuillaumeR5420]

Hi
Thanks
Before to build a clone could you look in this page / inspector if you see the issue ?
versteckter Link
regards

[Christopher Amirian]

Hi there,

Yes, I do see that there is a scroll going on the Tab instead of changing the tab.

Checking the console of my browser I see that there are a few console messages related to a scrolling JS from the Ocean WP theme.

Would you please check for that?

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- See if the issue is fixed.

If not, please provide the staging website so that we can troubleshoot.

Thanks.

[GuillaumeR5420]

You're right.
I dequeued scroll-effect script for Ocean and it works!
Thanks for your help