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[Gelöst] Submit button on form is permanently disabled

This support ticket is created vor 7 Jahre, 1 Monat. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Europe/London (GMT+01:00)

This topic contains 2 Antworten, has 2 Stimmen.

Last updated by Nigel vor 7 Jahre.

Assisted by: Nigel.

Author
Artikel
#506527

I am trying to: Submit new content through a CRED form

I visited this URL: (access restricted)

I expected to see: Working CRED form

Instead, I got: Submit button on form is disabled and I can't figure out why.

I've had this form on my site for some time and never had this problem before. I think something in the update changed it?

The form is visible to managers and admins only, so I'll need to provide login credentials.

Side note -> It would be great if I could save the login details for my sites and then just pick which site from a dropdown, rather than having to type them in over and over.

#506676

Nigel
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: Europe/London (GMT+01:00)

Hi Ashleigh

I will mark your next reply as private so that I can get the log-in credentials from you—be sure to have a current backup of your site.

Can you also confirm the url of where I can see the problem.

#508831

Nigel
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: Europe/London (GMT+01:00)

Hi Ashleigh

I tested one of your forms—add a contract—and saw that the submit button had the disabled attribute added.

I couldn't see what was causing it, so I disabled all non-Toolset plugins and re-tested, and the submit button was active.

So I started re-activating the plugins to identify the cause and somehow re-activated all those which had previously been active and the problem didn't re-appear.

Not sure what the cause is but de-activating and re-activating the plugins seemed to have fixed it.

Let me know if it re-occurs.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.