site key not recognized

This support ticket is created vor 2 months, 3 weeks. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 2 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 2 months, 2 weeks.

Assistiert von: Minesh.

Author

Artikel

March 12, 2026 at 5:22 pm #2851732

Daniel Stadeli

I am trying to: activate toolset site key on website (not sure why it was lost in the first place!!)

Link to a page where the issue can be seen: versteckter Link

I expected to see: site activated

Instead, I got: Unable to register: Site key not matching

March 13, 2026 at 8:49 am #2852099

Minesh

Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please send me admin access details and let me check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

March 20, 2026 at 5:36 am #2852845

Minesh

Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Glad to know that now its working. You're welcome to mark resolve this ticket.