Navigation überspringen

[Zugewiesen] Relationship Forms goes to 404 and any field to select a parent post is empty

This support ticket is created vor 2 weeks, 1 day. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 5 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von - vor 2 days, 11 hours.

Assistiert von: Minesh.

Author
Artikel
#2881838
dashboard.png
credform.png

Hi there.

I think we might have a problem with Relationships and the latest updates.

1. The link to Relationship Forms goes to a 404 Page Not Found (/wp-admin/cred_relationship_forms).

2. The select field to select a parent in any form for any post and any parent post is empty. If you try to preset the value in the form it doesn't work either. And it doesn't work in the dashboard either. See screenshots.

I have completed all the usual checks: Checked all plugins and themes for conflicts. Reset the field.

I have selected this website as an example but its happening to all my websites...

Rita

#2882022

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

1. The link to Relationship Forms goes to a 404 Page Not Found (/wp-admin/cred_relationship_forms).
==>
This is a known issue and we already escalated it in front of our Devs and they already fixed it. I will check with them when we can have next release.

For #2:
2. The select field to select a parent in any form for any post and any parent post is empty. If you try to preset the value in the form it doesn't work either. And it doesn't work in the dashboard either. See screenshots.
==>
Can you please open a new ticket with all required details.

#2882025

Ok thanks Minesh. Creating the second ticket now.

#2883129

Minesh
Unterstützer

Ok - changing the ticket status.

#2885848

Minesh
Unterstützer

Can you please update to latest WordPress and Toolset plugins and check if this help you to resolve your issue.

You can download the latest Toolset plugins from your account's Downloads page:
- https://toolset.com/account/downloads/

#2885997

Hi Minesh

The site is running on the latest WordPress (7.1.2) and all plugins, including Toolset, are also updated.

The problem is easily perceivable.

In the WordPress dashboard, if the user clicks the link to view Relationship Forms:

Works: From any location OUTSIDE the Toolset tab:
versteckter Link

Broken: From any location INSIDE the Toolset tab:
versteckter Link

Hope this helps.

Rita