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[Closed] Problem with Woocommerce compatibility

This support ticket is created vor 2 years, 3 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: America/Sao_Paulo (GMT-03:00)

Dieses Thema enthält 4 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Mateus Getulio vor 2 years, 3 months.

Assistiert von: Mateus Getulio.

Author
Artikel
#2689925

Tell us what you are trying to do? I have alert on Woocommerce: "WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features. "

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? versteckter Link

#2689926

Problem is with
Toolset WooCommerce Blocks

" This plugin is incompatible with the enabled WooCommerce feature 'High-Performance order storage', it shouldn't be activated. Manage WooCommerce features"

#2689931

Mateus Getulio
Unterstützer

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

Hello,

Adding compatibility for HPOS is on our to-do list, but we have not done so yet, I'm afraid.

versteckter Link

Currently, we cannot provide a specific timeline for this, I will keep you informed about our progress through this ticket.

This relates mainly to Orders. Should you not be utilizing Toolset for queries or displays related to orders, you might still be able to activate HPOS and use it as intended.

If you're interested in using Toolset to display order details, WooCommerce has made available a backwards compatibility layer which can be accessed here:
versteckter Link

Best,
Mateus

#2690213

I'm sorry to hear that.

I am giving up using this tool, and would like a refund.

#2690348

Mateus Getulio
Unterstützer

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

Hello there,

I'm sorry to hear that you're not going to keep your subscription.

Is this feature that will be implemented in the next releases, the main reason you bought Toolset or are there other reasons for you to request the refund as well?

Toolset is a very complete suite of plugins and is full of useful features to help you build and maintain your site, with one license you get full access to Toolset Types, Blocks, Maps, Toolset Access, Forms and WooCommerce Views.

In case you really want to proceed with the refund request, it can be done here: https://toolset.com/buy/refund-policy/

Thank you, please let us know.

Mateus

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