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[Gelöst] problem with toolset content template (re-opened)

This support ticket is created vor 1 week, 5 days. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Dieses Thema enthält 2 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von claudiog-3 vor 1 week, 4 days.

Assistiert von: Minesh.

Author
Artikel
#2872669

Dear Support,

I should point out that I tried to reopen the ticket but was unable to do so.

The problem is the same: I can't open the views and and I can’t work out the reason...
I’ve taken over the website and I must admit I’m struggling to understand how it was designed.

Now I have three questions: the first, how to unlock the views. The second, working on a staging subdomain, I have to pay for another licence? And finally, I find in Layouts some layouts like Area riservata (Members area) unassigned. But I can see that the ‘Members’ Area’ page does indeed have that layout... I don't understand...

Thank you in advance.

Best regards,
Claudio

#2872670

Sorry, just to clarify.

Thanks to your support, I’ve managed to open the views.
Now I’m not sure whether this is due to a conflict with other plugins or a configuration issue with your plugin...

Thanks again,
Claudio

#2872691

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I'm not sure if you are using Toolset Blocks or Toolset views.

If you are using Toolset Blocks and then you still want to enable the legacy views, you should try to follow the following Doc in order to enable the legacy views:
- https://toolset.com/course-lesson/enabling-legacy-version-of-toolset-views/

#2872741

Thank you, Minesh!

I'm using Toolset Block. I resolved the issue with the Doc you have linked.

Best regards,
Claudio