Problem with Astra and Toolset

This support ticket is created vor 10 Monaten, 1 Woche. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tags: Toolset Blocks, Types plugin

Dieses Thema enthält 1 Antwort, hat 2 Stimmen.

Zuletzt aktualisiert von Waqar vor 10 Monaten, 1 Woche.

Assistiert von: Waqar.

Author

Artikel

April 14, 2024 at 8:15 pm #2692435

Franck

I am trying to: install the last version of Toolset but it is not compatible with Astra.

Link to a page where the issue can be seen: versteckter Link

I expected to see:

Instead, I got:

April 15, 2024 at 11:34 am #2692486

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how Toolset and Astra theme's header are set up in the admin area.

Can you please share the temporary admin login details, in reply to this message? I'll also need your permission to download the clone/snapshot of the website.

This will allow me to investigate this, without affecting the actual website.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

Das Thema „[Geschlossen] Problem with Astra and Toolset“ ist für neue Antworten geschlossen.