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[Closed] Month names showing up in english on the french site

This support ticket is created vor 1 year, 6 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Dieses Thema enthält 0 reply, hat 1 Stimme.

Zuletzt aktualisiert von Christopher Amirian vor 1 year, 6 months.

Assistiert von: Christopher Amirian.

Author
Artikel
#2783724

** Tell us what you are trying to do?
I have a Toolset view block on the french home page that shows the latest three posts with their publication dates. The posts are properly showing up in french, with the french formatted date, but the name of the month is appearing in english (November vs novembre). I created a separate view block just so that I could use french date formats but now this?

** What is the link to your site?
versteckter Link

#2784141

Christopher Amirian
Unterstützer

Sprachen: Englisch (English )

Hi,

Would you please go to WordPress Dashboard > WPML > String Translation and search for the name of the months in English by checking the "Include translations" box and see if you see instances with that.

If so please translate them.

One other thing is that on the same page please scroll down and enable the "Look for strings while pages are rendered" option.

See if it fixes the issue?

Thanks.

#2784147
Screen Shot 2024-11-17 at 8.34.30 AM.png
Screen Shot 2024-11-17 at 8.32.32 AM.png

No joy. I found a few untranslated strings for 'November' when I searched in String Translation and then a few more after I did the 'Look for strings while pages are rendered'. I then cleared the server side caches and looked again. The problem persists.

#2784313

Christopher Amirian
Unterstützer

Sprachen: Englisch (English )

Hi,

Thank you, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Also, I need your permission to copy your website to our server if needed for further investigation.

#2784492

Christopher Amirian
Unterstützer

Sprachen: Englisch (English )

Hi,

Thank you. I tried to copy the website but it seems that I can not install any plugins as the website does not allow me. Maybe because it is part of multi-site suite.

My I know how I can install the Cloudways migratory plugin to copy the website?

versteckter Link

Also, as I checked the homepage I saw that you used a third party plugin block to create that date section.

Would you please use the Heading block of Toolset instead for the date option and select the dynamic field and set the H6 for that?

Then please translate the page. See if it fixes the issue for you?

Thanks.

#2785114

No joy. Date block now built with the Toolset heading block and it's still in english.

#2785673

I have migrated the site to Cloudways.

The URL is versteckter Link

cmkl

#2785804

Christopher Amirian
Unterstützer

Sprachen: Englisch (English )

Screenshot 2024-11-26 at 4.51.36 PM.png

Hi,

Thank you. I checked the website but unfortunately, there is a database issue. I am not sure if the site move was not successful or there is another issue.

Would you please do the copy steps again and see if it fixes the issue?

#2785830
Screen Shot 2024-11-26 at 10.42.25 AM.png

Migration failed. Error message:

Incorrect folder selected. Your destination site versteckter Link is not being served from the selected folder.

#2785963

Christopher Amirian
Unterstützer

Sprachen: Englisch (English )

Hi,

I am not sure why this is happening. Is it possible that you provide us with a staging version of the website so we can do troubleshooting without the fear of ruining a live website?

We will need an access to the site that we can deactivate plugins and stuff.

Thanks.

#2785964

Christopher Amirian
Unterstützer

Sprachen: Englisch (English )

Hi,

I am not sure why this is happening. Is it possible that you provide us with a staging version of the website so we can do troubleshooting without the fear of ruining a live website?

We will need an access to the site that we can deactivate plugins and stuff.

Thanks.

The topic ‘[Closed] Month names showing up in english on the french site’ is closed to new replies.