Navigation überspringen

[Gelöst] Issue with a map

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem:
The user encounters an issue with Toolset Maps. The map does not work at all.

Solution:
It turns out to be a compatibility issue with the Google Translator plugin. This has been fixed in Toolset code since then.

This support ticket is created vor 3 Jahren, 6 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 - - 9:00 – 13:00
14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 - - 14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

Dieses Thema enthält 19 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Jamal vor 3 Jahren, 5 Monaten.

Assistiert von: Jamal.

Author
Artikel
#2129715

Sure, please allow me temporary access to check it closely. I need to refresh my memory about your website.
Your next reply will be private to let you share credentials safely. Please make a database backup before sharing credentials.

#2130277

HI Jamal,

Thanks for getting back to me. Of course! here you go!

#2131359

Hello Mai,

The issue is still reproducible on your website because the Toolset plugins are not updated yet. Check this screenshot versteckter Link

**Please take a full backup before updating the plugins. ** Or confirm that you have a backup and I'll perform the update. Let me know if the issue still appears after the update.

#2131409

Oh my gosh, i am sorry Jamal - i updated the plugins and it seems like the bug is fixed now! Thanks 🙂

#2131423

Awesome. I am glad we could help. So, I am going to mark this ticket as resolved. Feel free to open a new ticket for any other question/request.