I can't add a new site in My sites

This support ticket is created vor 2 weeks, 6 days. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Dieses Thema enthält 2 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von enma vor 2 weeks, 6 days.

Author

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September 3, 2026 at 10:50 am #2876350

enma

I am trying to: add a new site in My sites section of my account but it's not working.

Instead, I got the following error:
Uncaught TypeError: l.ui.safeActiveElement is not a function - dialog.min.js

I've tried different browsers, and they all return the same error.

Link to a page where the issue can be seen:
https://toolset.com/account/sites/

September 3, 2026 at 11:17 am #2876359

Unterstützer

Sprachen: Englisch (English )

Hi,

Welcome to Toolset support. We are aware of the issue and working for a fix.

We will get back to you as soon as the issue is fixed.

Thanks.

September 3, 2026 at 11:40 am #2876366

Unterstützer

Hi,

Would you please clear your browser cache and check again? It should work now. Please get back to us with the result.

Thanks.

September 3, 2026 at 11:54 am #2876389

enma

It's working now.
Thank you very much.