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[Gelöst] Form Not Displayed On Mobile Device

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem:
The customer is unable to view their form on a mobile device. They expected to see the form on the page but instead, the form is not visible.

Solution:

We tested the form on a mobile device and found that the form is visible when logged in but not visible when logged out. This indicates that the issue might be related to form visibility settings for non-logged-in users.

This support ticket is created vor 1 year, 11 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Zeitzone des Unterstützers: America/Sao_Paulo (GMT-03:00)

Dieses Thema enthält 1 reply, hat 2 Stimmen.

Zuletzt aktualisiert von Mateus Getulio vor 1 year, 11 months.

Assistiert von: Mateus Getulio.

Author
Artikel
#2707498

I am trying to: View my form on a mobile device

Link to a page where the issue can be seen: versteckter Link

I expected to see: My Form

Instead, I got: No Form

#2707557

Mateus Getulio
Unterstützer

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

formmobile.jpeg

Hello Gary,

I tested it on my mobile and if I'm logged in I can see the form normally, if I'm logged out it won't show even in desktop.

Perhaps the issue is with the exhibition for non-logged users?

Please let me know.

Thank you,
Mateus

#2707688

Pretty embarrassing. Thanks for the help.