Skip Navigation

[Gelöst] Fatal and error 500 toolset.layouts-themes-factory.class.php

This support ticket is created vor 6 Jahre, 4 Monate. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 Antwort, has 2 Stimmen.

Last updated by Luo Yang vor 6 Jahre, 4 Monate.

Assisted by: Luo Yang.

Author
Artikel
#598645

Hi,

I just updated View, Types, and Layout @ days ago, but since then runnig into a lot of 500 errors like the following:

[13-Dec-2017 16:11:53 UTC] PHP Fatal error: Call to a member function get() on boolean in E:\Content\mysite\wp-content\plugins\wp-views\vendor\toolset\toolset-theme-settings\compatibility-loader\toolset.layouts-themes-factory.class.php on line 31

I am running Divi Theme, I did update to latest version, 3.0.91 but reverted it to 3.0.22 because I thought the 500 were comeing from Divi update. It might be something else.

I runing IIS 7.5, WordPress 4.9.1, PHP 5.6.27, MySQL 5.6.36, memory limit is set to 128M.

PS: I cannot update to PHP7 before next year.

Do you have any ideas? I found another topic and they said it might comes from styles and child theme.

Thank you for your help.

#598752

Dear Yohann,

I have seen similar problem before when some other user migrate their website with wrong theme settings .
You can try these:
1) Use FTP tools login your website, rename the "wp-content" folder to "wp-content-bak"
2) Login to WordPress admin side, Dashboard-> Appearance-> Themes, refresh this page, it will reset your theme settings
3) Restore back the "wp-content" folder to "wp-content"
and test again

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.