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[Gelöst] Editing a content template does not work

This support ticket is created vor 10 months, 3 weeks. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 2 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 10 months, 3 weeks.

Assistiert von: Minesh.

Author
Artikel
#2817987
Screenshot 2025-07-28 212921.png
Screenshot 2025-07-28 213018.png

Tell us what you are trying to do?
We used to have a template for job openings, it hasn't worked for the last few months. I tried updating toolset and wordpress, which did not solve the issue.

I tried to delete the template and start over. In the template editor, I see the fields added but when I preview the result it is still blank.

Is there any documentation that you are following?
I dont think so

Is there a similar example that we can see?
I'll upload screenshots. As you can see in the editor, it should display some of the blocks. When i press save "Opslaan" and then press "view on front-end" it is still blank.

What is the link to your site?
versteckter Link specifically versteckter Link

#2818038

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please send me admin access details with details about what content template you want me to check against what post/page.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2818071

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

I see you are using number of third-party plugins as well as most of the plugins are outdated I can see that on your plugins page.

*** Please make a FULL BACKUP of your database and website.***
On your staging site - can you first update all plugins/theme to latest version. Once all plugins are updated.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?