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[Gelöst] Content template keeps adding extra grid cells

This support ticket is created vor 2 years, 6 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 7 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Minesh vor 2 years, 6 months.

Assistiert von: Minesh.

Author
Artikel
#2682784
grid-cells-wanted.png
grid-cells.png
extra-cells.png

Tell us what you are trying to do?
I have set up a content template with a container with a grid. Within the grid, I need 2 cells, but no matter what I do, additional cells keep getting added. They're locked cells, so it's a hassle to keep deleting them all. Plus, I'd like to know why they're being added to begin with. I don't actually see the empty cells on the front end of the site in any way, but I would like them not to keep reappearing/to know why this keeps happening.

Is there any documentation that you are following?
I'm following the WordPress Directory and Classifieds Sites course to set everything up.

Is there a similar example that we can see?
No. I've included screenshots here so you can see what I'm seeing as a starting point. (grid-cells-wanted.png shows the cells opened for the cells I actually want. grid-cells.png shows all the extra locked cells that keep reappearing even after I delete them. extra-cells.png shows the layout on the page for all the extra cells.)

What is the link to your site?
This is a site in development using a local installation (via XAMPP).

Thanks.

#2682861

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange. As your site is on local server.

Here is the sandbox site and you can auto-login to it using the following link:
- versteckter Link

Can you please check and see if you can able to reproduce the issue with above sandbox site and send me detailed steps to reproduce the issue.

#2683065

Okay. I spent some time trying to recreate this (but it feels like a lot of work to figure this out). I went through the sandbox site and set up a custom post type (BBOrganizations), 2 taxonomies (BBTopics, BBCounties), a custom field group (Field Group for BB Organizations), and a content template (Template for BBOrganizations). I also installed and activated Kadence theme. And I set up an example BBOrganizations post.

I'm not seeing the repeated cells on the sandbox site yet.

I don't have a lot of plugins active on my site -- I just turned them all off, though, and it didn't make a difference -- I'm still seeing the extra cells.

I switched the theme on my site to Twenty Twenty instead, in case it was a theme issue. (It didn't make a difference.)

I went through and unlocked all 12 of them cells on my site (6 rows, 2 cells in each row) and deleted them. They were removed and not showing after I saved the template, but then I went back in and they were all there again.

Suggestions for what to try next?

Thanks.

#2683074

I created a new content template from scratch and I'm not seeing the extra cells. Not sure what was wrong with the first one, and I hope it doesn't show up again, but I'll go from here.

#2683078

Do you want me to delete everything I added to the sandbox site?

#2683130

Minesh
Unterstützer

ok - as you do not see the issue, I hope you should not with the new content template you created. If you have any issues, please feel free to report back by creating new ticket.

Enjoy Toolset - Have a great time ahead!!

#2683829

I'm not clear on the answer to my question. Do you want me to go back into your sandbox site and remove the things I added there?

#2683834

Minesh
Unterstützer

It's Ok for me if you do not remove or if you want to go ahead and remove as it does not make much difference for us as its only sandbox site.

#2683879

Got it. Thanks!