[Gelöst] Communication error breaking the website

[Author]

Artikel

[gregB-9]

I am trying to: fix critical error

Link to a page where the issue can be seen: firstcars.co.za

I expected to see: Functional website

Instead, I got: There has been a critical error on this website.

[Minesh]

Hello. Thank you for contacting the Toolset support.

When I checked I found the following fatal error:

Uncaught TypeError: number_format(): Argument #1 ($num) must be of type float, string given in /home/firstcars/domains/firstcars.co.za/public_html/wp-content/toolset-customizations/thousandseperator.php:14 Stack trace: #0 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/toolset-customizations/thousandseperator.php(14): number_format() #1 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(434): func_thousands_separator_for_price() #2 [internal function]: do_shortcode_tag() #3 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #4 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/plugins/toolset-blocks/vendor/toolset/blocks/server/routes.php(169): do_shortcode() #5 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-hook.php(343): ToolsetBlocks\{closure}() #6 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #7 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-block.php(648): apply_filters() #8 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-block.php(576): WP_Block->render() #9 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-block.php(576): WP_Block->render() #10 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-block.php(576): WP_Block->render() #11 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-block.php(576): WP_Block->render() #12 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/blocks.php(2438): WP_Block->render() #13 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/blocks.php(2521): render_block() #14 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/plugins/toolset-blocks/application/controllers/api/methods/render_view.php(160): do_blocks() #15 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/plugins/toolset-blocks/application/controllers/api/methods/render_view.php(60): OTGS\Toolset\Views\Controller\API\Methods\RenderViewHandler->render_block_view() #16 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/plugins/toolset-blocks/embedded/inc/wpv-api.php(173): OTGS\Toolset\Views\Controller\API\Methods\RenderViewHandler->process_call() #17 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/plugins/toolset-blocks/vendor/toolset/divi/includes/modules/View/View.php(60): render_view() #18 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3441): Toolset\Compatibility\Divi\Modules\View->render() #19 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(434): ET_Builder_Element->_render() #20 [internal function]: do_shortcode_tag() #21 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #22 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/main-structure-elements.php(3784): do_shortcode() #23 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3441): ET_Builder_Column->render() #24 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(434): ET_Builder_Element->_render() #25 [internal function]: do_shortcode_tag() #26 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #27 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/main-structure-elements.php(2274): do_shortcode() #28 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3441): ET_Builder_Row->render() #29 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(434): ET_Builder_Element->_render() #30 [internal function]: do_shortcode_tag() #31 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #32 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/main-structure-elements.php(1606): do_shortcode() #33 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3441): ET_Builder_Section->render() #34 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(434): ET_Builder_Element->_render() #35 [internal function]: do_shortcode_tag() #36 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #37 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/class-wp-hook.php(341): do_shortcode() #38 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #39 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/post-template.php(256): apply_filters() #40 /home/firstcars/domains/firstcars.co.za/public_html/wp-content/themes/Divi/page.php(46): the_content() #41 /home/firstcars/domains/firstcars.co.za/public_html/wp-includes/template-loader.php(132): include('/home/firstcars...') #42 /home/firstcars/domains/firstcars.co.za/public_html/wp-blog-header.php(19): require_once('/home/firstcars...') #43 /home/firstcars/domains/firstcars.co.za/public_html/index.php(17): require('/home/firstcars...') #44 {main} thrown

/home/firstcars/domains/firstcars.co.za/public_html/wp-content/toolset-customizations/thousandseperator.php:14 · 2026-07-20 11:12:49

I've adjusted the code added to "Custom Code" section as given under:
- versteckter Link

add_shortcode( 'show_price', 'func_thousands_separator_for_price');
function func_thousands_separator_for_price( $atts, $content ) {
if($atts['price']!=0 and $atts['price']!='') {
  $price_value = $atts['price'];
   
  return number_format($price_value, 0);
}else{ 
   return 0; 
}
}

Can you pleae confirm it works as expected.

[gregB-9]

Hi Minesh.

Thanks for the help. I think it helped solve the issue for the website breaking. I have noticed that when you go to the plugin page or toolset dashboard, it gives me the following error "Toolset plugin cannot connect to toolset.com".

Is there any way to fix this issue?

Thank you

Neue Threads, die von Minesh erstellt wurden und mit diesem verbunden sind, sind unten aufgeführt:

https://toolset.com/de/forums/topic/split-communication-error-breaking-the-website-toolset-plugin-cannot-connect-to-toolset-com/

[Minesh]

Glad to know that your original issue is resolved.

As per our support policy we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery. May I kindly ask you to open a new ticket with every new question you may have in future. For now, I've split the ticket with your new question and here is the new ticket:
- https://toolset.com/forums/topic/split-communication-error-breaking-the-website-toolset-plugin-cannot-connect-to-toolset-com/

You are welcome to mark resolve this ticket.